Last Updated: 01/07/2025
1. Introduction and Acceptance of Terms
Welcome to Inkourage.in (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.inkourage.in and any related services provided by Lionheart Enterprises and operated by Jagjit Singh Shergill.
By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Definitions
- “Website” refers to Inkourage.in and all associated web pages
- “Service” refers to the products and services offered through our website
- “User,” “you,” or “your” refers to any individual who uses our website
- “Company,” “we,” “our,” or “us” refers to Lionheart Enterprises operated by Jagjit Singh Shergill
- “Products” refers to any goods, services, or digital content available on our platform
3. Use of Website
3.1 Eligibility
You must be at least 18 years old to use this website. By using this website, you represent and warrant that you are at least 18 years of age.
3.2 Permitted Use
You may use our website for lawful purposes only. You agree not to use the website:
- For any unlawful purpose or to solicit others to perform or participate in any unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
3.3 Account Registration
To access certain features of our website, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or use of your account
4. Products and Services
4.1 Product Information
We strive to display product information as accurately as possible. However, we do not warrant that product descriptions, colors, or other content is accurate, complete, reliable, current, or error-free.
4.2 Pricing
All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.
4.3 Product Availability
Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
5. Orders and Payment
5.1 Order Acceptance
Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to:
- Product unavailability
- Errors in product or pricing information
- Credit/payment processing issues
5.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- Net Banking
- UPI
- Digital Wallets
- Bank Transfer
5.3 Payment Processing
Payment must be completed before order processing. We use secure payment gateways to process transactions. We do not store your payment information.
6. Shipping and Delivery
6.1 Shipping Areas
We currently ship to All major cities in India.
6.2 Delivery Timeline
Estimated delivery times may vary based on location and product availability.
6.3 Shipping Charges
Shipping charges are calculated based on order value, weight, and delivery location. Free shipping may be available for orders above a certain value.
6.4 Risk of Loss
Risk of loss and title for products purchased pass to you upon delivery to the shipping address.
7. Returns and Refunds
7.1 Return Policy
We offer returns only if the item doesn’t match the description or you have received a damaged product, subject to the following conditions:
- Products must be in original condition and packaging
- Products must be unused and with all tags/labels intact
- Return shipping costs may apply
7.2 Refund Process
Refunds will be processed within 14 business days of receiving and approving the returned product. Refunds will be credited to the original payment method.
7.3 Non-Returnable Items
The following items cannot be returned:
- Personalized or customized products
- Perishable goods
8. User Content and Reviews
8.1 User-Generated Content
You may submit reviews, comments, or other content. By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content.
8.2 Content Guidelines
User content must not:
- Contain offensive, defamatory, or inappropriate language
- Infringe on intellectual property rights
- Contain false or misleading information
- Violate any applicable laws
9. Intellectual Property Rights
9.1 Our Content
All website content, including text, graphics, logos, images, and software, is owned by us or our licensors and is protected by copyright and trademark laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.
11. Disclaimers
11.1 Website Availability
We do not guarantee that our website will be available 24/7 or free from technical issues, interruptions, or errors.
11.2 Information Accuracy
While we strive to provide accurate information, we make no representations or warranties about the accuracy, reliability, or completeness of any information on our website.
11.3 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
12. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of our website or products.
Our total liability for any claim arising from or relating to these Terms shall not exceed the amount you paid for the specific product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses arising from:
- Your use of our website
- Your violation of these Terms
- Your violation of any rights of another party
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of India.
15. Termination
We may terminate or suspend your access to our website at any time, without prior notice or liability, for any reason, including if you breach these Terms.
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
18. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of our website and supersede all prior agreements and understandings.
19. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, or government regulations.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Registered Address:
Jagjit Singh Shergill
Bhalowali, Fatehgarh Churian, Gurdaspur
Operating Address:
Lionheart Enterprises
Address: 17, New Shiva Vihar, Amritsar
Email: hello@inkourage.in
Phone: +91 9033016631
Website: www.inkourage.in